topic Re: 2FA on ee website in EE app and website

2FA on ee website

alistairmck1 — Sun, 20 Oct 2024 21:53:52 GMT

hi, is EE started implementing 2FA on website ? twice today when logging into website, I been asked to activate 2FA and really not want to activate as its a text 2FA. I prefer authenticator app but don't give you that option.

thanks

Re: 2FA on ee website

Northerner — Mon, 21 Oct 2024 06:14:29 GMT

Hi @alistairmck1

That is correct and I would also prefer this option but it's not available yet.

Thanks

Re: 2FA on ee website

the-talker — Sat, 02 Nov 2024 08:53:08 GMT

I've just joined EE, coming from BT.

I couldn't agree more that 2FA via mobile number only, without even an offline backup access code, is marginally better than useless. Options need to be included for an account as important as a communication account, and these days they really must not only include TOTP (app-based) but also hardware keys (YubiKeys etc.) and, actually, Passkeys.

EE, please get on board with modern 2FA solutions ASAP, can't be that hard, and at least make the better ones optional!

Re: 2FA on ee website

uvarvu — Sat, 02 Nov 2024 09:26:13 GMT

Or just use passkeys!