topic EE website abysmal in EE app and website

EE website abysmal

miikepend — Fri, 01 Nov 2024 13:45:55 GMT

It is truly abysmal. It must be the worst website I interact with. Even the simplest of things causes it to crash or just freeze. Just tried ordering a watch for my daughter and after I paid the upfront fee using PayPal it returned me to the EE website where I was asked what kind of business I was. I'm not a @#!&8ing business just a normal user logged into my personal account. Right at the bottom was a message saying the store wasn't working right now but our engineers are on it. What a joke that is!

Re: EE website abysmal

Northerner — Fri, 01 Nov 2024 15:00:15 GMT

Hi @miikepend

You can call 150 and order.

Thanks

Re: EE website abysmal

Debbie_G — Fri, 01 Nov 2024 17:36:02 GMT

Hi @miikepend.

Thanks for coming to the community.

I'm sorry to hear about your experience when trying to place an order. I recommend getting in touch to speak with our team over the phone if you continue to experience issues, they will be happy to help you with this.

Debbie