topic Re: Unable to view bill online in EE app and website

Unable to view bill online

hc110 — Fri, 01 Nov 2024 09:37:18 GMT

I click 'View my bill' and just get a dummy page every time. Just been happening since last month

mkcomputing — Fri, 01 Nov 2024 12:13:36 GMT

Did you see this?

Long discussion.

Leanne_T — Fri, 01 Nov 2024 15:34:10 GMT

Hi there @hc110

Thanks for coming to the community.

Do you have a personal or business account?

Can you access all other details in your EE account?

Do you get the same happen if you log into the EE app?

Thanks 🙂

Leanne.

hc110 — Fri, 01 Nov 2024 19:48:03 GMT

Hi Leanne, thanks for you help. It's a business account. I just installed
the app and great, I can get the bill that way thanks
Hugh

Leanne_T — Sat, 02 Nov 2024 09:03:05 GMT

Thanks for letting me know @hc110

If you would like to get the online account looked into, please call us on 150 and the team will make sure everything is set up correctly for you.

Leanne 🙂