topic Re: what's wrong with my payment online i cannot see here my bill in EE app and website

what's wrong with my payment online i cannot see here my bill

Sarafim2000 — Thu, 28 Sep 2023 08:36:33 GMT

I having trouble to ay my bill I use pay online my broadband phone and couple months been Acord, I need help

Re: what's wrong with my payment online i cannot see here my bill

Leanne_T — Thu, 28 Sep 2023 10:22:43 GMT

Hi @Sarafim2000

Thanks for coming here.

Are you having problems logging into your My EE?

What happens when you try and select Bills and Payments and then view bill?

Leanne 🙂

Re: what's wrong with my payment online i cannot see here my bill

XRaySpeX — Thu, 28 Sep 2023 14:14:39 GMT

What's a "Broadband phone"?

Re: what's wrong with my payment online i cannot see here my bill

Sarafim2000 — Fri, 19 Jan 2024 05:32:05 GMT

why i cant get see my broadband landline bill online as before?

Re: what's wrong with my payment online i cannot see here my bill

Christopher_G — Fri, 19 Jan 2024 07:56:32 GMT

Hi @Sarafim2000

What happens when you try to view it?

Chris

Re: what's wrong with my payment online i cannot see here my bill

Sarafim2000 — Wed, 30 Oct 2024 14:16:43 GMT

say not do back off so cancel anything I order okay

Re: what's wrong with my payment online i cannot see here my bill

Sarafim2000 — Wed, 30 Oct 2024 14:19:51 GMT

i only know i been with EE over 10 years it because i not like change things like contacts etc but now i pay more broadband and plus mobile phone then you came to aske more money? how trust you are ?why rip me off?

Re: what's wrong with my payment online i cannot see here my bill

Linzi_H — Wed, 30 Oct 2024 16:28:15 GMT

Hi @Sarafim2000

If you get in touch with us directly and speak to one of our Guides over the phone, they'll be able to help with your bill.

If you have any concerns about your payments please let the team know and they can run through these with you.

Linzi