topic Re: EE CHAT in EE app and website

EE CHAT

Hippy — Sat, 26 Oct 2024 14:02:02 GMT

Been on bold not since Friday 25.10.25 08:15 , had no reply , went back on today Saturday and still.no.reply , does this work or has it been cancelled due.to.manning.levels

Anybody from EE there ?

Re: EE CHAT

Northerner — Sat, 26 Oct 2024 16:06:20 GMT

Hi @Hippy

Try calling 150, chat might be busy.

Thanks

Re: EE CHAT

Hippy — Mon, 28 Oct 2024 17:22:31 GMT

Called 150 , gaveup on the chat after getting no reply for 3 days

Re: EE CHAT

Lesley_W — Tue, 29 Oct 2024 09:14:30 GMT

Hi @Hippy

Thanks for popping back with an update. I'm sorry that you haven't been able to get the support you need via our messaging service. I'll make sure to feed this back.

Lesley