topic Re: No view quote button in EE app and website

No view quote button

K3314N — Wed, 23 Oct 2024 06:00:48 GMT

I sent my phone in for repair last week and I've had a notification on the track my repair section that they are waiting for the customer response to the quote, yet there isn't one so I can view it, how do I go about resolving this issue?

Re: No view quote button

Lesley_W — Wed, 23 Oct 2024 09:43:12 GMT

Hi @K3314N

Welcome to our community.

I'm sorry that you are having trouble viewing your quote online, have you checked to see if any emails have been sent to you with a copy of the quote?

Lesley

Re: No view quote button

K3314N — Wed, 23 Oct 2024 11:57:11 GMT

I have checked my emails and texts and I've not had anything through

Re: No view quote button

K3314N — Wed, 23 Oct 2024 12:06:23 GMT

I have now recieved the email, thanks

Re: No view quote button

Lesley_W — Wed, 23 Oct 2024 14:23:36 GMT

Thanks for letting me know @K3314N

Let me know if you need anything else 🙂

Lesley