topic Re: Data add on issue on app! in EE app and website

Data add on issue on app!

MrB8 — Fri, 31 May 2024 08:18:41 GMT

Hi 👋🏼 What’s happening with the add on section ? I’m trying to add data on and it keeps saying there’s an issue they are trying to resolve? How much longer? I need the unlimited for a month to run my business from and I’ve been down for two days now 😩 There’s no point in putting any package on as the data isn’t enough to last and is to expensive 💁🏽‍♀️

Re: Data add on issue on app!

Leanne_T — Fri, 31 May 2024 10:42:30 GMT

Hi there @MrB8

Thanks for coming here.

Can you access and purchase the data add on by visiting add-on.ee.co.uk?

Speak soon 🙂

Leanne.

Re: Data add on issue on app!

MrB8 — Fri, 31 May 2024 13:54:15 GMT

Thank you Leanne_T I’ll give this a go 👍🏼

Re: Data add on issue on app!

MrB8 — Fri, 31 May 2024 13:56:43 GMT

There isn’t an option for unlimited 😔

Re: Data add on issue on app!

Leanne_T — Fri, 31 May 2024 14:59:37 GMT

Hi @MrB8

If the data add-on is not showing, please give us a call and the team will get this looked into for you.

Leanne.

Re: Data add on issue on app!

Palmerj173 — Sat, 19 Oct 2024 09:25:02 GMT

What number as going round in circles

Re: Data add on issue on app!

Alex_H — Sun, 20 Oct 2024 08:33:02 GMT

Hi @Palmerj173,

Welcome to the EE Community

You can call us on 150 from an EE mobile or 07953 966 150 from any phone.

Alex