Changing numbers

Dilan171 — Sat, 19 Oct 2024 19:30:10 GMT

How do I change my number on the ee app? I used to have another number but I lost that SIM card and now I’ve got a new one. The problem is that I can’t change my number that’s associated to my email and I need to do that

Re: Changing numbers

Chris_B — Sat, 19 Oct 2024 19:42:03 GMT

@Dilan171 Why didn’t you request a replacement SIM card you’ll have kept the same number.

If you do want to use this new number then you need to set up a new account. This will mean having a different email address as your old account is associated with your email address, or you need to call customer support explain what your trying to do so they can delete your old account from the system thus removing your email address from that account so you can use it with a new account hat you need to setup with this new number.

topic Re: Changing numbers in EE app and website

Changing numbers

Re: Changing numbers