https://community.ee.co.uk/t5/EE-app-and-website/Orders/m-p/1452207#M58461 <P>Hi <SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/4528626">@Sophn1995</a></SPAN>&nbsp;<BR /><BR />Welcome to the EE Community.&nbsp;<BR /><BR />Sorry to hear your application wasn't successful.&nbsp;<BR /><BR />Are you able to clear your App Cache and cookies in the settings and log back into app again to check?&nbsp;<BR /><BR />Ali&nbsp;<BR /><BR />&nbsp;</P> Sun, 06 Oct 2024 12:25:03 GMT Ali_A 2024-10-06T12:25:03Z https://community.ee.co.uk/t5/EE-app-and-website/Orders/m-p/1451814#M58392 <P>I ordered a contract phone a few weeks , it got cancelled as I don't qualify yet. But its still in my orders on the app how do I cancel it off my app when I don't have the phone&nbsp;</P> Sat, 05 Oct 2024 13:41:33 GMT https://community.ee.co.uk/t5/EE-app-and-website/Orders/m-p/1451814#M58392 Sophn1995 2024-10-05T13:41:33Z https://community.ee.co.uk/t5/EE-app-and-website/Orders/m-p/1452207#M58461 <P>Hi <SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/4528626">@Sophn1995</a></SPAN>&nbsp;<BR /><BR />Welcome to the EE Community.&nbsp;<BR /><BR />Sorry to hear your application wasn't successful.&nbsp;<BR /><BR />Are you able to clear your App Cache and cookies in the settings and log back into app again to check?&nbsp;<BR /><BR />Ali&nbsp;<BR /><BR />&nbsp;</P> Sun, 06 Oct 2024 12:25:03 GMT https://community.ee.co.uk/t5/EE-app-and-website/Orders/m-p/1452207#M58461 Ali_A 2024-10-06T12:25:03Z