Order tracking fails if email domain contains a hyphen

Stuart0870 — Tue, 24 Sep 2024 08:06:37 GMT

The webpage used for tracking orders https://ee.co.uk/help/orders/track-mobile-order automatically fails for email addresses with domains the validly contain a hyphen e.g. test@this-domain.com fails validation due an incorrect REGEX expression test in:

<input name="emailOrPhoneNumber" id="email_or_phonenumber" type="text" class="eeid-input form-control__field" maxlength="512" autocomplete="off" required="true" pattern="^(^([a-zA-Z0-9_+&*-]+(\.[a-zA-Z0-9_+&*-]+)*@[a-zA-Z0-9_]+(\.[a-zA-Z0-9]{1,})*)$)|(^((\+|0{2})?44|0)7(\d){9}$)$">

This site gets worse year on year, I'm not even going to mention the iPhone pre-ordering program!

Re: Order tracking fails if email domain contains a hyphen

XRaySpeX — Tue, 24 Sep 2024 02:27:05 GMT

So it does! Yet it has a valid domain.

Re: Order tracking fails if email domain contains a hyphen

Ali_A — Tue, 24 Sep 2024 11:55:54 GMT

Hi @Stuart0870

Thanks for bringing this to our attention. I've passed this anomaly on to be looked into.

Ali

topic Order tracking fails if email domain contains a hyphen in EE app and website

Order tracking fails if email domain contains a hyphen

Re: Order tracking fails if email domain contains a hyphen

Re: Order tracking fails if email domain contains a hyphen