https://community.ee.co.uk/t5/EE-app-and-website/App-and-website/m-p/1443327#M57825 <P>Have been trying to log into my account for over a week now and keep getting error saying "we can't load that right now" or "sorry there seems to be a problem"&nbsp;</P><P>I've uninstalled it and put it on again but it's still not working, I've been unable to gift data to my children due to this - the website is the same! Any ideas?</P> Sat, 21 Sep 2024 15:30:05 GMT Karenmcmc 2024-09-21T15:30:05Z https://community.ee.co.uk/t5/EE-app-and-website/App-and-website/m-p/1443327#M57825 <P>Have been trying to log into my account for over a week now and keep getting error saying "we can't load that right now" or "sorry there seems to be a problem"&nbsp;</P><P>I've uninstalled it and put it on again but it's still not working, I've been unable to gift data to my children due to this - the website is the same! Any ideas?</P> Sat, 21 Sep 2024 15:30:05 GMT https://community.ee.co.uk/t5/EE-app-and-website/App-and-website/m-p/1443327#M57825 Karenmcmc 2024-09-21T15:30:05Z https://community.ee.co.uk/t5/EE-app-and-website/App-and-website/m-p/1443365#M57827 <P><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/356772">@Karenmcmc</a>&nbsp; You call customer support and request an account reset. &nbsp;</P> Sat, 21 Sep 2024 16:35:47 GMT https://community.ee.co.uk/t5/EE-app-and-website/App-and-website/m-p/1443365#M57827 Chris_B 2024-09-21T16:35:47Z