topic Re: What is a code 500 quota violation in EE app and website

What is a code 500 quota violation

Lionel7 — Mon, 16 Sep 2024 15:11:34 GMT

I'm trying to link broadband to my mobile phone account.

Re: What is a code 500 quota violation

Alex_H — Tue, 17 Sep 2024 10:29:23 GMT

Is this the Link a product button you are clicking when logged in? When is it the error comes up, straightaway when clicking that button?

Have you tried accessing the page on a different browser or device to see if the error is still encountered?

Alex

Re: What is a code 500 quota violation

Kay176 — Wed, 18 Sep 2024 22:19:25 GMT

I have this same issue. It does this on safari and google chrome it does it after i put the account number for my broadband in and tries to take me to the next page then give me code 500 quota violation error and i haven’t been able to contact my internet to my account because of this.

Re: What is a code 500 quota violation

Ali_A — Thu, 19 Sep 2024 12:52:18 GMT

Thanks for joining us on Community @Kay176

I'd recommend reaching out to our Broadband Care Team to report this, where a guide will be able to resolve the error for you and help link your Broadband to your online access.

Ali