topic EE App doesnt do what's advertised in EE app and website

EE App doesnt do what's advertised

Dwalk9999 — Mon, 16 Sep 2024 15:39:23 GMT

Is it just me or does the EE app on iPhone not offer any broadband and hub management features?
I keep seeing emails and messages saying scan the QR code to manage my device connections through the app but the app does not offer these features. I've checked it's the latest version and there is no update. Perhaps it's me!
I don't care too much as I have easily configured it through the webserver in the hub, but it would be nice to know I'm not completely losing the plot!

Re: EE App doesnt do what's advertised

XRaySpeX — Mon, 16 Sep 2024 21:38:19 GMT

Have you linked your BB to your EE a/c?

Re: EE App doesnt do what's advertised

Chris_B — Tue, 17 Sep 2024 07:02:58 GMT

@Dwalk9999 It works for me on my iPhone. And yes it does allow you to scan the QR code on the pull out bit of the router.

Re: EE App doesnt do what's advertised

Dwalk9999 — Tue, 17 Sep 2024 11:01:59 GMT

Thanks for your comments. EE are now working on it as the device linking is not working for me. It gets so far and failes. Must be an issue with my account. Hopefully they will sort it.