topic Adding my number to my wife's account in EE app and website

Adding my number to my wife's account

reyty — Wed, 11 Sep 2024 18:33:18 GMT

Hi, my contract finished a few months ago and now if I wish to add my number to my wife's account, do I have to close my account or anything else? Or maybe EE will do everything for us.

Re: Adding my number to my wife's account

tangkhg — Wed, 11 Sep 2024 18:47:27 GMT

What exactly do you mean add your number to your wife's account? If your number is assigned to an account in your name, and she has an account for her number, I don't think EE would port your number across to her account?

And if your contract has run to the end of its term, then it'll just roll on, but you're better off speaking to retentions (say you're thinking of leaving) and see what they offer you?

Re: Adding my number to my wife's account

XRaySpeX — Wed, 11 Sep 2024 19:00:32 GMT

The current owner, you, of the contract needs to call CS with both of you available on the line to effect a change of ownership. The other person will need to pass a credit check. They will then be paying for that contract. If you can't do it together CS will give the current owner a password for the other to quote when they call.

Re: Adding my number to my wife's account

Northerner — Wed, 11 Sep 2024 19:18:53 GMT

Hi @reyty

If you just want her to pay your bill then change the DD details.

Thanks