topic Re: Claim for my phone stolen device iphone 15 pro max in EE app and website

Claim for my phone stolen device iphone 15 pro max

Turyale123 — Mon, 02 Sep 2024 23:29:46 GMT

My phone was stolen on 06/04/24 later half an hour I reported to the police for resolving my issues nothing was really helpful. Later on, I contacted the bank a couoleof times for resolving my problems again nothing done. After few weeks on went on holidays and now I am back and want to claim the issue and to be done as soon as possible. I would really appreciate it if you take my claim seriously. Looking forward to hearing from you soon.

warm regards

Turyale Jabarkhel

Re: Claim for my phone stolen device iphone 15 pro max

Profile closed — Tue, 03 Sep 2024 00:17:47 GMT

Hello @Turyale123

If you haven't already done so have you reported the Phone Stolen to EE so they can block the phone and Sim. They will send out a new sim card to you. What should I do if my phone is lost or stolen?

Do you have insurance on the Phone with EE? If not they won't give you a new phone

Re: Claim for my phone stolen device iphone 15 pro max

JimM11 — Tue, 03 Sep 2024 08:58:58 GMT

@Turyale123 You need to call EE CS about this, the forum is public, has no account details and if i was you would not expect any call back.