topic Re: App indicating message- sing in and none in EE app and website

App indicating message- sing in and none

SueFC — Fri, 23 Aug 2024 10:01:51 GMT

My EE app has a no 1 on it, this usually indicates a message in app on my account in other apps. I log in and nowhere can I see a message and can’t get rid of the no showing on my screen, annoyingly?

Re: App indicating message- sing in and none

Ali_A — Fri, 23 Aug 2024 13:56:06 GMT

Hi @SueFC

Welcome to the EE Community

If you log into the EE app, press the "Help" Icon to the bottom right, and then go into "message us" do you see anything showing?

Ali

Re: App indicating message- sing in and none

SueFC — Fri, 23 Aug 2024 15:03:54 GMT

Thanks Ali, appreciate your response, that has sorted it out.
Sue

Sent from Outlook for iOS<>

Re: App indicating message- sing in and none

Ali_A — Sat, 24 Aug 2024 07:26:02 GMT

@SueFC Thanks for getting back to me with an update. Glad it's sorted for you now!

Ali