topic Re: International Customer service number failed in EE app and website

International Customer service number failed

Jnrmond — Mon, 19 Aug 2024 12:13:54 GMT

The number provided on the EE app amd website, to contact support is stating that the number is incorrect.

Do you have an alternative number to contact or social media account/webchat? Maybe a WhatsApp?

+44 (0)7953 966 150 was the number used, and it is not recognised.

XRaySpeX — Mon, 19 Aug 2024 16:43:13 GMT

Try calling CS on the Freephone no. in my sig. on Skype over WiFi. It should be free.

Jnrmond — Mon, 19 Aug 2024 17:19:08 GMT

Thanks Xray

I resolved it after by removing the +44 and adding the full international dialing code. So dialling straight off the link is not advisable.

Thanks for the above though, will keep that in mind for another time.

XRaySpeX — Mon, 19 Aug 2024 17:47:40 GMT

What's wrong with the '+44'? It is the International dialling code for UK. What full International dialling code did you replace it by?

Thanks! You're welcome 🙂 ! Glad I could be of assistance & trust it is now sorted.

Chris_B — Mon, 19 Aug 2024 18:57:35 GMT

@XRaySpeX It’s using the 0 after the 44 that messed it up. +44 (0)7953 966 150
it should be +44 7953 966 150

or if you have a device that automatically adds correct international code it’s 07953 966 150.

I know iPhones have this option within the phone settings and it’s called dial assist.

XRaySpeX — Mon, 19 Aug 2024 20:21:14 GMT

But, @Chris_B : I never used '0' after the '+44'. I thought that OP was saying my suggested no. doesn't work with its '+44'.