topic Re: How to find menu on the app in EE app and website

How to find menu on the app

Wilky11 — Sat, 16 Mar 2024 12:46:03 GMT

When I log in to the app, I can not get a menu to come up. I can't manage my account.

Re: How to find menu on the app

Northerner — Sat, 16 Mar 2024 14:28:16 GMT

Hi @Wilky11

Are you on Android or IOS.

Thanks

Re: How to find menu on the app

Wilky11 — Sat, 16 Mar 2024 17:36:13 GMT

Hi ,
I'm on android.

Re: How to find menu on the app

Katie_B — Sun, 17 Mar 2024 07:42:03 GMT

Hi @Wilky11.

When logging in to your EE app your should see Manage on the tab across the bottom of the screen.

Katie

Re: How to find menu on the app

sarah1204 — Fri, 12 Jul 2024 12:13:15 GMT

Then what? There's no 'menu' tab under 'manage'

Re: How to find menu on the app

James_B — Fri, 12 Jul 2024 12:45:24 GMT

What are you trying to do in the app, @sarah1204?

James

Re: How to find menu on the app

janecvx — Mon, 19 Aug 2024 12:51:32 GMT

I am trying to see how much data I have used up, but there is no option to see it. I’ve linked my device, my number and my sim, and still nothing shows up. I’ve tried to link the device again but it says ‘you’ve already linked it’.

Re: How to find menu on the app

Katie_B — Mon, 19 Aug 2024 13:07:50 GMT

Hi @janecvx.

Thanks for coming here.

Do you have the latest version of the app?

Have you tried logging out then back in?

Katie

Re: How to find menu on the app

janecvx — Mon, 19 Aug 2024 13:27:03 GMT

hi, thank you i just logged out and then in again and it worked

Re: How to find menu on the app

Katie_B — Mon, 19 Aug 2024 13:45:11 GMT

That's great to hear @janecvx.

Thanks for coming back and letting us know.

Have a great day,

Katie 🙂

Re: How to find menu on the app

Nihal111 — Tue, 10 Sep 2024 19:21:11 GMT

I’m on IOS so where do I find it

Re: How to find menu on the app

Michael_D — Wed, 11 Sep 2024 08:19:57 GMT

Hi @Nihal111.

Welcome to the community.

If you select 'Manage' at the bottom of the screen, you'll be able to see details about your account and manage it.

Was there anything in particular you were trying to find?

Michael