topic Re: Access account is Simple when you find out how in EE app and website

Access account is Simple when you find out how

Dolly444 — Fri, 16 Aug 2024 16:31:54 GMT

Been trying for months to access my account after switching to EE and finally found out how ! You need to register for account. You would think that you had an account wouldn’t you once you’re up and running and trying to speak, yes.actually speak to a person , after all it is a communication company, is hopeless.
so login in the app then find register for an account and away you go! I’m not as old and daft as I thought I was 😊

Re: Access account is Simple when you find out how

Northerner — Fri, 16 Aug 2024 16:47:16 GMT

Hi @Dolly444

Well done.

Thanks

Re: Access account is Simple when you find out how

Chris_B — Fri, 16 Aug 2024 19:10:55 GMT

@Dolly444 An account needs a password that you set for the account so without you actually creating an account with a password that you can access you don’t have one. Just like any other online account for utility services it has to be linked to you.