topic Re: Unable to view EE bills on website since Feb 2024 in EE app and website

Unable to view EE bills on website since Feb 2024

jasjohal — Thu, 13 Jun 2024 13:42:41 GMT

Hi, I am not able to view my EE bills on the website since Feb 2024.

Kindly advise.

Re: Unable to view EE bills on website since Feb 2024

James_B — Thu, 13 Jun 2024 16:11:07 GMT

Welcome to the EE Community, @jasjohal 🙂

What happens when you try to view your bill?

Have you tried the EE app?

James

Re: Unable to view EE bills on website since Feb 2024

RaimondasS1 — Tue, 25 Jun 2024 13:06:34 GMT

I cant find my statements when am log in

Re: Unable to view EE bills on website since Feb 2024

James_B — Tue, 25 Jun 2024 13:12:50 GMT

Welcome to the EE Community, @RaimondasS1 🙂

In the EE app, please tap the View my bill tile on the home screen.

Thanks

James

Re: Unable to view EE bills on website since Feb 2024

pamven — Thu, 08 Aug 2024 09:54:56 GMT

There is no tile omn my home screen on the app

Pamven

Re: Unable to view EE bills on website since Feb 2024

Leanne_T — Thu, 08 Aug 2024 13:10:58 GMT

Hi @pamven.
It sounds like you may not be set up as an account holder. You should be able to change this in your account settings when you log into your online account.
Let me know if that works for you.
Leanne.