Account billing

BJ221 — Fri, 26 Jul 2024 23:47:20 GMT

I can only view my ee mobile phone bill, not the one for my broadband account. I rang customer services about 5 days ago and they linked my accounts so that I should be able to see both. However, I still cannot and therefore cannot check that my bills are correct. Also, can I get paper copies of my bills sent to me?

Re: Account billing

Leanne_T — Sat, 27 Jul 2024 08:15:40 GMT

Morning @BJ221

Thanks for coming to the community.

I am sorry to hear you are unable to view the broadband bills, to get this looked into please get back in touch with our broadband care team and they can check what has been completed on the previous call and help you further.

The team can also look into setting up paper billing for you.

Thanks 🙂

Leanne.

topic Re: Account billing in EE app and website

Account billing

Re: Account billing