topic Can't log in to My EE on website in EE app and website

Can't log in to My EE on website

hillflyer — Sat, 13 Jul 2024 20:14:03 GMT

Why is it so hard to use this website. Every way of logging in just goes to a blank screen with the word BLOCKED across the top. All I want to do is purchase a £1800 phone so I guess that aint going to happen any time soon.

I can't ring 150 because my phone speakers are bust, hence wanting a new phone.

But I can't buy one because I can't log in to the website.

Seriously actually it would be far less bother just to go to Curry's and buy the phone and just get a SIM and to hell with EE and the 25 years of custom.

Re: Can't log in to My EE on website

Northerner — Sat, 13 Jul 2024 22:06:51 GMT

Hi @hillflyer

Are you using a VPN.

It normally means your IP is restricted.

Thanks

Re: Can't log in to My EE on website

hillflyer — Tue, 16 Jul 2024 00:12:35 GMT

Thanks.

Every other website absolutely fine. The one website for my provider, impossible. 🙄 Off to Currys then.