https://community.ee.co.uk/t5/EE-app-and-website/My-EE-app-is-failing/m-p/1404376#M55313 <P><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/104">@EddG</a>&nbsp; Does your online account show the same as the app ?&nbsp;</P> Tue, 09 Jul 2024 07:29:25 GMT Chris_B 2024-07-09T07:29:25Z https://community.ee.co.uk/t5/EE-app-and-website/My-EE-app-is-failing/m-p/1404335#M55312 <P>Hello there,</P><P>I wonder is it possible to talk to any of the dev team? My online EE ID seems to be screwed.&nbsp; It's got two broadband accounts linked to it.&nbsp; Everytime I call 150 to remove the wrong one, they say they've done it, and wait 24 hours it'll be fixed.&nbsp; It never is!</P><P>My mobile account has eligibility for two more lines, yet online it says I have no eligibility!&nbsp;</P><P>The systems are clearly not talking to each other, and on the phone they only seem to be able to deal with issues with the actual account, not the online username account! HELP!!!!</P><P>Thanks,</P><P>Edd</P> Mon, 08 Jul 2024 21:27:38 GMT https://community.ee.co.uk/t5/EE-app-and-website/My-EE-app-is-failing/m-p/1404335#M55312 EddG 2024-07-08T21:27:38Z https://community.ee.co.uk/t5/EE-app-and-website/My-EE-app-is-failing/m-p/1404376#M55313 <P><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/104">@EddG</a>&nbsp; Does your online account show the same as the app ?&nbsp;</P> Tue, 09 Jul 2024 07:29:25 GMT https://community.ee.co.uk/t5/EE-app-and-website/My-EE-app-is-failing/m-p/1404376#M55313 Chris_B 2024-07-09T07:29:25Z https://community.ee.co.uk/t5/EE-app-and-website/My-EE-app-is-failing/m-p/1404665#M55323 <P>Hi Chris,</P><P>the app is less functional. It only works for mobile. For broadband and or TV no chance.&nbsp;<BR /><BR /></P><P>thanks</P><P>edd</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="IMG_0847.png" style="width: 1179px;"><img src="https://community.ee.co.uk/t5/image/serverpage/image-id/32293i998895B3BE345D40/image-size/medium?v=v2&amp;px=400" role="button" title="IMG_0847.png" alt="IMG_0847.png" /></span></P><P> </P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="IMG_0846.png" style="width: 1179px;"><img src="https://community.ee.co.uk/t5/image/serverpage/image-id/32294iA52AC6B70644903D/image-size/medium?v=v2&amp;px=400" role="button" title="IMG_0846.png" alt="IMG_0846.png" /></span></P><P> </P> Wed, 10 Jul 2024 04:53:28 GMT https://community.ee.co.uk/t5/EE-app-and-website/My-EE-app-is-failing/m-p/1404665#M55323 EddG 2024-07-10T04:53:28Z