https://community.ee.co.uk/t5/EE-app-and-website/Re-Cannot-view-plans-and-data-usage-on-myEE-app/m-p/1403439#M55271 <P>Thanks for the update, <SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/4444601">@Lunepilot</a></SPAN>&nbsp;</P> <P>I'm glad the reinstall fixed it. <span class="lia-unicode-emoji" title=":slightly_smiling_face:">🙂</span></P> <P>James</P> Fri, 05 Jul 2024 07:33:35 GMT James_B 2024-07-05T07:33:35Z https://community.ee.co.uk/t5/EE-app-and-website/Re-Cannot-view-plans-and-data-usage-on-myEE-app/m-p/1403337#M55254 <P>Only just signed up to EE from Giff gaff, and have to say for a big company your app is atrocious. Just hoping your service is better. I can’t find anything to do with my account or usage on the app it just wants to sell me something.</P> Thu, 04 Jul 2024 16:32:37 GMT https://community.ee.co.uk/t5/EE-app-and-website/Re-Cannot-view-plans-and-data-usage-on-myEE-app/m-p/1403337#M55254 Lunepilot 2024-07-04T16:32:37Z https://community.ee.co.uk/t5/EE-app-and-website/Re-Cannot-view-plans-and-data-usage-on-myEE-app/m-p/1403359#M55255 <P>Welcome to the EE Community, <SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/4444601">@Lunepilot</a></SPAN> <span class="lia-unicode-emoji" title=":slightly_smiling_face:">🙂</span></P> <P>Did you link your mobile number when setting up the app?</P> <P>James</P> Thu, 04 Jul 2024 17:57:04 GMT https://community.ee.co.uk/t5/EE-app-and-website/Re-Cannot-view-plans-and-data-usage-on-myEE-app/m-p/1403359#M55255 James_B 2024-07-04T17:57:04Z https://community.ee.co.uk/t5/EE-app-and-website/Re-Cannot-view-plans-and-data-usage-on-myEE-app/m-p/1403360#M55256 <P><SPAN>Yes I did. I’ve now solved the problem by deleting and re downloading the app. All appears ok, but unnecessary faff to use the app.</SPAN></P> Thu, 04 Jul 2024 18:04:08 GMT https://community.ee.co.uk/t5/EE-app-and-website/Re-Cannot-view-plans-and-data-usage-on-myEE-app/m-p/1403360#M55256 Lunepilot 2024-07-04T18:04:08Z https://community.ee.co.uk/t5/EE-app-and-website/Re-Cannot-view-plans-and-data-usage-on-myEE-app/m-p/1403439#M55271 <P>Thanks for the update, <SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/4444601">@Lunepilot</a></SPAN>&nbsp;</P> <P>I'm glad the reinstall fixed it. <span class="lia-unicode-emoji" title=":slightly_smiling_face:">🙂</span></P> <P>James</P> Fri, 05 Jul 2024 07:33:35 GMT https://community.ee.co.uk/t5/EE-app-and-website/Re-Cannot-view-plans-and-data-usage-on-myEE-app/m-p/1403439#M55271 James_B 2024-07-05T07:33:35Z