topic Re: Data gifting in EE app and website

Data gifting

Lee010715 — Sun, 23 Jun 2024 10:10:14 GMT

Since the recent upgrade to the App, one of the four numbers on my account doesn’t appear in the list for data gifting. I tried it on the website and it worked. But the app ignores one of the numbers. I normally do this gifting operation every month. Can you help?

Re: Data gifting

bristolian — Sun, 23 Jun 2024 12:22:01 GMT

I have found in recent weeks, similar behaviour with one of my lines - it's usually resolved by refreshing back & forth between tabs in the app. Occasionally the app needs restarting a couple of times.

Re: Data gifting

Lee010715 — Sun, 23 Jun 2024 13:39:38 GMT

Thanks I logged out and back in again and set up the app from scratch. This seems to have resolved the issue.

Lee Hosking
m:
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