topic Re: Message alerts from EE but no way of viewing the messages in EE app and website

Message alerts from EE but no way of viewing the messages

Terrrrrrrry — Fri, 16 Sep 2022 09:09:20 GMT

I keep getting notifications that EE have messaged me in the EE app, but I can’t find anywhere to view those messages. Not impressed with the new app and will be leaving EE as a result. I use 3 for my phone and their app is so much better.

Re: Message alerts from EE but no way of viewing the messages

James_B — Fri, 16 Sep 2022 11:08:27 GMT

Hi @Terrrrrrrry,

Welcome to the EE Community.

Have you recently started an online chat via the app?

James

Re: Message alerts from EE but no way of viewing the messages

Hawk4658 — Fri, 30 Sep 2022 20:32:40 GMT

How do I delete the messages

Re: Message alerts from EE but no way of viewing the messages

Christopher_G — Sat, 01 Oct 2022 07:40:44 GMT

Welcome to the community, @Hawk4658

Have you tried deleting and re-downloading the app?

Chris

Re: Message alerts from EE but no way of viewing the messages

avidnell — Sat, 22 Jun 2024 07:28:00 GMT

Does anyone have the answer?