topic Anyone here think EE is THE worst company to deal with? in EE app and website

Anyone here think EE is THE worst company to deal with?

AnnoyedcustomR — Tue, 18 Jun 2024 12:17:50 GMT

I am trying to SPEAK to someone, the system has been designed in every possible way, to prevent this happening. Dial 150 - ring ring, hello, we'll send you a text. Ping, Sorry there is a fault. Grrr, step through one for this two for that three for....

Cannot wait until my contract is up.

Re: Anyone here think EE is THE worst company to deal with?

Chris_B — Tue, 18 Jun 2024 12:19:30 GMT

@AnnoyedcustomR Stop selecting option 1 and listen to what you can actually choose. Hint try option 2

Re: Anyone here think EE is THE worst company to deal with?

Dariia — Sun, 14 Jul 2024 11:21:15 GMT

Agreed

EE are really most horrible providers!

Re: Anyone here think EE is THE worst company to deal with?

Musa7690 — Mon, 12 May 2025 15:00:10 GMT

It is highly unprofessional to communicate with customers in such a manner while representing EE. There is a need for improvement in customer service skills and in the ability to engage respectfully with individuals. Such behavior is unacceptable.