https://community.ee.co.uk/t5/EE-app-and-website/online-issues/m-p/1397853#M54895 <P>Hi I am a small business user . i can log on to my account but it keeps saying, sorry we cant retrieve you details right now. I,ve rang technical and was told its an ongoing problem some users face and maybe it'll be fixed within a week or maybe two weeks.</P><P>sounds a bit of an odd reply ?</P> Mon, 17 Jun 2024 10:42:12 GMT pakmeisteve 2024-06-17T10:42:12Z https://community.ee.co.uk/t5/EE-app-and-website/online-issues/m-p/1397853#M54895 <P>Hi I am a small business user . i can log on to my account but it keeps saying, sorry we cant retrieve you details right now. I,ve rang technical and was told its an ongoing problem some users face and maybe it'll be fixed within a week or maybe two weeks.</P><P>sounds a bit of an odd reply ?</P> Mon, 17 Jun 2024 10:42:12 GMT https://community.ee.co.uk/t5/EE-app-and-website/online-issues/m-p/1397853#M54895 pakmeisteve 2024-06-17T10:42:12Z https://community.ee.co.uk/t5/EE-app-and-website/online-issues/m-p/1397931#M54901 <P>Hi <SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/4424763">@pakmeisteve</a></SPAN>&nbsp;</P> <P>Welcome to the community.</P> <P>I'm sorry to hear that you aren't able to access your bills. Hopefully the issue will be fixed soon for you. The business support team on <STRONG>150 </STRONG>will be able to send you a paper copy in the mean time, if you need it urgently.</P> <P>Chris</P> Mon, 17 Jun 2024 14:34:11 GMT https://community.ee.co.uk/t5/EE-app-and-website/online-issues/m-p/1397931#M54901 Christopher_G 2024-06-17T14:34:11Z