https://community.ee.co.uk/t5/EE-app-and-website/App-live-chat/m-p/1396208#M54801 <P>Hi and welcome back, <SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/3411755">@glitterchickgrl</a></SPAN> <span class="lia-unicode-emoji" title=":slightly_smiling_face:">🙂</span></P> <P>What kind of phone are you using? Usually deleting and redownloading the app makes sure you're on the latest version and fixes problems with this.</P> <P>What is it that you're looking to discuss?</P> <P>Chris</P> Wed, 12 Jun 2024 15:01:13 GMT Christopher_G 2024-06-12T15:01:13Z https://community.ee.co.uk/t5/EE-app-and-website/App-live-chat/m-p/1396123#M54793 <P>Hi</P><P>I started a webchat a couple of times and got messages saying nobody was available and somebody would come back to me. Nobody did. I then found the Web chat option had disappeared on the app so I have now reinstalled the app twice as suggested on here. The app now won't even open. I need to discuss something in writing. How can I fix the issues with the app to do this, or alternatively is there an email address I can use.??</P> Wed, 12 Jun 2024 10:39:25 GMT https://community.ee.co.uk/t5/EE-app-and-website/App-live-chat/m-p/1396123#M54793 glitterchickgrl 2024-06-12T10:39:25Z https://community.ee.co.uk/t5/EE-app-and-website/App-live-chat/m-p/1396208#M54801 <P>Hi and welcome back, <SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/3411755">@glitterchickgrl</a></SPAN> <span class="lia-unicode-emoji" title=":slightly_smiling_face:">🙂</span></P> <P>What kind of phone are you using? Usually deleting and redownloading the app makes sure you're on the latest version and fixes problems with this.</P> <P>What is it that you're looking to discuss?</P> <P>Chris</P> Wed, 12 Jun 2024 15:01:13 GMT https://community.ee.co.uk/t5/EE-app-and-website/App-live-chat/m-p/1396208#M54801 Christopher_G 2024-06-12T15:01:13Z