topic Unable to reach customer services, 150 sends a message which links back to 150? in EE app and website https://community.ee.co.uk/t5/EE-app-and-website/Unable-to-reach-customer-services-150-sends-a-message-which/m-p/1395837#M54770 <P>I'm unable to speak with an agent as the system loops 360 without providing any options to prevent this. Is the customer services center down?</P> Tue, 11 Jun 2024 12:25:48 GMT Chrishnc 2024-06-11T12:25:48Z Unable to reach customer services, 150 sends a message which links back to 150? https://community.ee.co.uk/t5/EE-app-and-website/Unable-to-reach-customer-services-150-sends-a-message-which/m-p/1395837#M54770 <P>I'm unable to speak with an agent as the system loops 360 without providing any options to prevent this. Is the customer services center down?</P> Tue, 11 Jun 2024 12:25:48 GMT https://community.ee.co.uk/t5/EE-app-and-website/Unable-to-reach-customer-services-150-sends-a-message-which/m-p/1395837#M54770 Chrishnc 2024-06-11T12:25:48Z Re: Unable to reach customer services, 150 sends a message which links back to 150? https://community.ee.co.uk/t5/EE-app-and-website/Unable-to-reach-customer-services-150-sends-a-message-which/m-p/1395857#M54771 <P>Choose option 2 rather than option 1 on the initial IVR menu</P> Tue, 11 Jun 2024 13:38:34 GMT https://community.ee.co.uk/t5/EE-app-and-website/Unable-to-reach-customer-services-150-sends-a-message-which/m-p/1395857#M54771 bristolian 2024-06-11T13:38:34Z