https://community.ee.co.uk/t5/EE-app-and-website/Re-Unable-to-get-early-upgrade-view-plans-or-get-an-additional/m-p/1394979#M54720 <P>Hi <SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/2669933">@hafsabahlouli14</a></SPAN>.&nbsp;</P> <P>Thanks for confirming.</P> <P>Have you reported this to our technical care team on 150?</P> <P>Katie</P> Sun, 09 Jun 2024 06:20:54 GMT Katie_B 2024-06-09T06:20:54Z https://community.ee.co.uk/t5/EE-app-and-website/Re-Unable-to-get-early-upgrade-view-plans-or-get-an-additional/m-p/1394264#M54672 <P>Hello I am also having the same problem at the moment how to I fix it&nbsp;</P> Fri, 07 Jun 2024 00:38:03 GMT https://community.ee.co.uk/t5/EE-app-and-website/Re-Unable-to-get-early-upgrade-view-plans-or-get-an-additional/m-p/1394264#M54672 hafsabahlouli14 2024-06-07T00:38:03Z https://community.ee.co.uk/t5/EE-app-and-website/Re-Unable-to-get-early-upgrade-view-plans-or-get-an-additional/m-p/1394278#M54673 <P>Hello <SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/2669933">@hafsabahlouli14</a></SPAN>.&nbsp;</P> <P>Thanks for coming to the community.&nbsp;</P> <P>Are you trying to access this via the EE web page or the EE app?</P> <P>Katie</P> Fri, 07 Jun 2024 06:32:02 GMT https://community.ee.co.uk/t5/EE-app-and-website/Re-Unable-to-get-early-upgrade-view-plans-or-get-an-additional/m-p/1394278#M54673 Katie_B 2024-06-07T06:32:02Z https://community.ee.co.uk/t5/EE-app-and-website/Re-Unable-to-get-early-upgrade-view-plans-or-get-an-additional/m-p/1394959#M54718 <P>On both, this started ever since I made my sim into a eSIM&nbsp;</P> Sun, 09 Jun 2024 00:44:28 GMT https://community.ee.co.uk/t5/EE-app-and-website/Re-Unable-to-get-early-upgrade-view-plans-or-get-an-additional/m-p/1394959#M54718 hafsabahlouli14 2024-06-09T00:44:28Z https://community.ee.co.uk/t5/EE-app-and-website/Re-Unable-to-get-early-upgrade-view-plans-or-get-an-additional/m-p/1394979#M54720 <P>Hi <SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/2669933">@hafsabahlouli14</a></SPAN>.&nbsp;</P> <P>Thanks for confirming.</P> <P>Have you reported this to our technical care team on 150?</P> <P>Katie</P> Sun, 09 Jun 2024 06:20:54 GMT https://community.ee.co.uk/t5/EE-app-and-website/Re-Unable-to-get-early-upgrade-view-plans-or-get-an-additional/m-p/1394979#M54720 Katie_B 2024-06-09T06:20:54Z