topic Application error: a client-side exception has occurred in EE app and website

Application error: a client-side exception has occurred

kimact7 — Tue, 21 May 2024 09:23:36 GMT

by the way, i can check the broadband bills and plans

Leanne_T — Tue, 21 May 2024 11:51:52 GMT

Thanks for coming to the community.

Do you have your mobile and broadband accounts linked?

Are you using the EE app or EE account online?

Speak soon 🙂

Leanne.

kimact7 — Wed, 22 May 2024 09:12:16 GMT

yes, i was linked my mobile and broadband ( i can see the bills and plan information well) accounts.

and i am using EE app and EE account online both.

there is same error app and laptop.

it might to be conflicted two number with my accounts.

Leanne_T — Wed, 22 May 2024 09:34:13 GMT

I would suggest giving us a call on 150 our customer care team will check the account for you and help you get this sorted 🙂

Leanne.