topic Re: I don’t have the message us option in EE app and website https://community.ee.co.uk/t5/EE-app-and-website/I-don-t-have-the-message-us-option/m-p/1387044#M54268 <P>I have EE broadband, &nbsp;I used to have the option but ever since I updated my app it vanished.</P> Wed, 15 May 2024 14:05:29 GMT MarkussZ 2024-05-15T14:05:29Z I don’t have the message us option https://community.ee.co.uk/t5/EE-app-and-website/I-don-t-have-the-message-us-option/m-p/1387005#M54266 <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="IMG_2946.jpeg" style="width: 828px;"><img src="https://community.ee.co.uk/t5/image/serverpage/image-id/31428i062861C41E77DEED/image-size/medium?v=v2&amp;px=400" role="button" title="IMG_2946.jpeg" alt="IMG_2946.jpeg" /></span></P><P> i don’t seem to have the option anymore</P> Wed, 15 May 2024 12:09:41 GMT https://community.ee.co.uk/t5/EE-app-and-website/I-don-t-have-the-message-us-option/m-p/1387005#M54266 MarkussZ 2024-05-15T12:09:41Z Re: I don’t have the message us option https://community.ee.co.uk/t5/EE-app-and-website/I-don-t-have-the-message-us-option/m-p/1387037#M54267 <P>Are you on a mobile contract? Live Chat is not available for PAYG.</P> Wed, 15 May 2024 13:59:55 GMT https://community.ee.co.uk/t5/EE-app-and-website/I-don-t-have-the-message-us-option/m-p/1387037#M54267 XRaySpeX 2024-05-15T13:59:55Z Re: I don’t have the message us option https://community.ee.co.uk/t5/EE-app-and-website/I-don-t-have-the-message-us-option/m-p/1387044#M54268 <P>I have EE broadband, &nbsp;I used to have the option but ever since I updated my app it vanished.</P> Wed, 15 May 2024 14:05:29 GMT https://community.ee.co.uk/t5/EE-app-and-website/I-don-t-have-the-message-us-option/m-p/1387044#M54268 MarkussZ 2024-05-15T14:05:29Z Re: I don’t have the message us option https://community.ee.co.uk/t5/EE-app-and-website/I-don-t-have-the-message-us-option/m-p/1387109#M54270 <P>Hi <SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/4389335">@MarkussZ</a></SPAN>,</P> <P>Sorry, live chat isn't available for home broadband queries.</P> <P>Please contact <STRONG>0330 123 1105</STRONG> for assistance.</P> <P>James</P> Wed, 15 May 2024 16:14:02 GMT https://community.ee.co.uk/t5/EE-app-and-website/I-don-t-have-the-message-us-option/m-p/1387109#M54270 James_B 2024-05-15T16:14:02Z