topic Re: How do I find my EE account number - in EE app and website

How do I find my EE account number -

ECC2 — Sun, 12 May 2024 12:19:18 GMT

My EE app on my phone does not work - so I cannot find out how to find the EE Number - I cannot see it on my account via my computer either!

Re: How do I find my EE account number -

Katie_B — Sun, 12 May 2024 13:37:44 GMT

Hello @ECC2.

Welcome to the EE Community.

What happens when you try to log in to your account?

The other option would be to give us a call on 150.

Katie 🙂

Re: How do I find my EE account number -

XRaySpeX — Sun, 12 May 2024 15:00:11 GMT

@ECC2 : Why do you need your EE a/c no.? Or is it your mobile no. that you are after?

Re: How do I find my EE account number -

ECC2 — Sun, 12 May 2024 21:09:04 GMT

Thanks Katie - I only need an email and password to log into my account. But if I need to communicate about a problem with EE apparently I need an account number to hand in addition to mobile number etc. Yes I could try 150 - I normally find it difficult to get through on phones generally! thanks for reminder

Re: How do I find my EE account number -

XRaySpeX — Sun, 12 May 2024 21:23:11 GMT

You shouldn't need your EE a/c no. to talk to CS. A phone no. would suffice. Not many peeps remember or have to hand their EE a/c no. I certainly don't!