topic Link business phone to personal account in EE app and website

Link business phone to personal account

Paolo66 — Wed, 08 May 2024 14:54:30 GMT

Hello,

I’ve been provided with a business phone on a business contract and I was told I could pick n inclusive benefit from a list of options.

In order to pick my inclusive benefit, I created an ee account and tried to link my business phone. I get the SMS code, but then the link process fails.

Is there an alternative way for me to pick my inclusive benefit? Or my only option is to ask the manager of the ee account for the whole company?

Thanks.

Re: Link business phone to personal account

bristolian — Wed, 08 May 2024 15:31:34 GMT

It is the business account holder/decision maker who is ordinarily needed to make any changes to said account.

Re: Link business phone to personal account

Leanne_T — Wed, 08 May 2024 15:39:05 GMT

Hi there @Paolo66

Thanks for coming here 🙂

You can try texting “Pick” to 150 to select the inclusive extra, or please speak to your business account manager to get this set up.

Leanne.