https://community.ee.co.uk/t5/EE-app-and-website/Complaint-New-customer/m-p/1383136#M53959 <P>This public forum doesn't form part of EE's complaints process which you are best off pursuing - there is an option to escalate to external arbitration if a complaint is unresolved after 8 weeks or deadlocked before.</P> <P>Without any explanation of your issues or what services they are, there isn't any more specific advice can be given.</P> Thu, 02 May 2024 15:10:05 GMT bristolian 2024-05-02T15:10:05Z https://community.ee.co.uk/t5/EE-app-and-website/Complaint-New-customer/m-p/1383130#M53958 <P><SPAN>I have tried making a complaint through the normal channels there have been promises of callbacks that have not been kept. I've been passed pillar to post. Complaints have been closed without my knowledge without being resolved and I'm a new customer its been a nightmare.</SPAN><BR /><BR /><SPAN>I need someone senior to hear my issues and resolve them or this won't remain only my nightmare I promise. I will go the press.</SPAN></P><HR /><HR /><P>&nbsp;</P> Thu, 02 May 2024 14:53:41 GMT https://community.ee.co.uk/t5/EE-app-and-website/Complaint-New-customer/m-p/1383130#M53958 Y24sad 2024-05-02T14:53:41Z https://community.ee.co.uk/t5/EE-app-and-website/Complaint-New-customer/m-p/1383136#M53959 <P>This public forum doesn't form part of EE's complaints process which you are best off pursuing - there is an option to escalate to external arbitration if a complaint is unresolved after 8 weeks or deadlocked before.</P> <P>Without any explanation of your issues or what services they are, there isn't any more specific advice can be given.</P> Thu, 02 May 2024 15:10:05 GMT https://community.ee.co.uk/t5/EE-app-and-website/Complaint-New-customer/m-p/1383136#M53959 bristolian 2024-05-02T15:10:05Z