topic Re: Updating the app in EE app and website

Updating the app

GazDee21 — Wed, 17 Apr 2024 23:35:39 GMT

Just tried logging to the we app to give my daughter 100 GB of data as I’m on unlimited each month £50 + and it’s saying you can’t log in as new app is being updated?? Omg been on sim contract for the last 4 years never had any problems until now…. My daughter is out of data and I can’t add any because they are updating their app ?? Disappointing and very Unbelievable!! I definitely wont be renewing my contract next month when if ends….

Re: Updating the app

Nat491 — Wed, 17 Apr 2024 23:59:22 GMT

It's working now. They have to update it at some stage. Guess you were just unlucky trying when then were updating.

Re: Updating the app

Leanne_T — Thu, 18 Apr 2024 07:02:31 GMT

Morning @GazDee21

Thanks for coming to the community.

I am sorry the EE app was undergoing maintenance when you have tried to access and gift data.

Can you access the EE app and gift data this morning?

Leanne.