https://community.ee.co.uk/t5/EE-app-and-website/Re-Email-from-ee/m-p/1261054#M53340 <P>Yes I have had this too!! I dont understand it &amp; got nowhere on the online chat...she said she couldn't access my account!!</P> Wed, 07 Jun 2023 13:59:25 GMT polyanna 2023-06-07T13:59:25Z https://community.ee.co.uk/t5/EE-app-and-website/Re-Email-from-ee/m-p/1261054#M53340 <P>Yes I have had this too!! I dont understand it &amp; got nowhere on the online chat...she said she couldn't access my account!!</P> Wed, 07 Jun 2023 13:59:25 GMT https://community.ee.co.uk/t5/EE-app-and-website/Re-Email-from-ee/m-p/1261054#M53340 polyanna 2023-06-07T13:59:25Z https://community.ee.co.uk/t5/EE-app-and-website/Re-Email-from-ee/m-p/1261071#M53341 <P>Hi <SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/3711234">@polyanna</a></SPAN>&nbsp;</P> <P>Please give us a call on 150 and the team will get this looked into for you.&nbsp;</P> <P>Leanne.</P> Wed, 07 Jun 2023 14:18:26 GMT https://community.ee.co.uk/t5/EE-app-and-website/Re-Email-from-ee/m-p/1261071#M53341 Leanne_T 2023-06-07T14:18:26Z