https://community.ee.co.uk/t5/EE-app-and-website/Product-linked-to-another-account/m-p/1373371#M53262 <P>You need to call CS to delete your old closed MyEE a/c &amp; then you can set up your new MyEE a/c afresh, using the same mobile no. &amp; email addy if desired.</P> Tue, 02 Apr 2024 10:19:38 GMT XRaySpeX 2024-04-02T10:19:38Z https://community.ee.co.uk/t5/EE-app-and-website/Product-linked-to-another-account/m-p/1373364#M53261 <P>I recently re-joined EE after being with another provider for a couple of years and am unable to link my SIM to my account.&nbsp;</P><P>My number is the same as it was when I was with EE previously and when I try to link it, the app/website states that it is already linked to another account. My old login no longer works and so I am not able to change across to my new account.</P><P>Has anybody else experienced this and can you please provide some advice as to how I can overcome this issue?</P><P>Many thanks</P> Tue, 02 Apr 2024 10:12:38 GMT https://community.ee.co.uk/t5/EE-app-and-website/Product-linked-to-another-account/m-p/1373364#M53261 bennhorncastle 2024-04-02T10:12:38Z https://community.ee.co.uk/t5/EE-app-and-website/Product-linked-to-another-account/m-p/1373371#M53262 <P>You need to call CS to delete your old closed MyEE a/c &amp; then you can set up your new MyEE a/c afresh, using the same mobile no. &amp; email addy if desired.</P> Tue, 02 Apr 2024 10:19:38 GMT https://community.ee.co.uk/t5/EE-app-and-website/Product-linked-to-another-account/m-p/1373371#M53262 XRaySpeX 2024-04-02T10:19:38Z