https://community.ee.co.uk/t5/EE-app-and-website/How-to-Manage-Account/m-p/1372668#M53228 <P>Attempted to top up my credit via the app, but to no avail. Had to log-in to the website just to get the job done. The app is practically useless,</P><P>Received a text to inform me the payment was successful, and was made aware I could “manage my account” using the app, but again, I saw absolutely nothing in the app &amp; the website, I’m just lost.</P><P>Can somebody please tell me how I could “manage my account”, and I wanna know if my next billing date is gonna be within the 6-month period as I dont wanna lose the number + I’m currently out of the U.K.</P> Fri, 29 Mar 2024 20:58:42 GMT aandason 2024-03-29T20:58:42Z https://community.ee.co.uk/t5/EE-app-and-website/How-to-Manage-Account/m-p/1372668#M53228 <P>Attempted to top up my credit via the app, but to no avail. Had to log-in to the website just to get the job done. The app is practically useless,</P><P>Received a text to inform me the payment was successful, and was made aware I could “manage my account” using the app, but again, I saw absolutely nothing in the app &amp; the website, I’m just lost.</P><P>Can somebody please tell me how I could “manage my account”, and I wanna know if my next billing date is gonna be within the 6-month period as I dont wanna lose the number + I’m currently out of the U.K.</P> Fri, 29 Mar 2024 20:58:42 GMT https://community.ee.co.uk/t5/EE-app-and-website/How-to-Manage-Account/m-p/1372668#M53228 aandason 2024-03-29T20:58:42Z https://community.ee.co.uk/t5/EE-app-and-website/How-to-Manage-Account/m-p/1372714#M53234 <P>Welcome to the EE Community, <SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/4334856">@aandason</a></SPAN> <span class="lia-unicode-emoji" title=":slightly_smiling_face:">🙂</span></P> <P>Can you see your mobile plan on the app home screen?</P> <P>If not, please tap the 'link a product' tile to get it set up.</P> <P>James</P> Sat, 30 Mar 2024 09:07:04 GMT https://community.ee.co.uk/t5/EE-app-and-website/How-to-Manage-Account/m-p/1372714#M53234 James_B 2024-03-30T09:07:04Z