Can’t view bills online. It’s been a week. Useless!

JMR2002 — Fri, 15 Mar 2024 20:48:03 GMT

I spent over two hours today on chat with EE which was a total waste of time. i can’t view any of my bills to check if I’ve been charged correctly. Error message online. Was told to clear cache, delete app, reinstall app, try a different browser etc etc. nothing works. Team are useless and don’t help. How can such a big company not have the ability to fix an app! I am livid! I’ve filed a complaint but I doubt anything will happen. EE you should be ashamed!

Re: Can’t view bills online. It’s been a week. Useless!

Northerner — Fri, 15 Mar 2024 21:38:39 GMT

Hi @JMR2002

Ask EE to delete your online account. Then register again and see if that helps.

Thanks

topic Re: Can’t view bills online. It’s been a week. Useless! in EE app and website

Can’t view bills online. It’s been a week. Useless!

Re: Can’t view bills online. It’s been a week. Useless!