https://community.ee.co.uk/t5/EE-app-and-website/Re-MyEE-app-not-working-unusably-slow/m-p/1368464#M52832 <P>the app today seems to take forever to load (about 5 minutes) then a popup says "it seems like you have lost signal" but i can log in via a web browser on the same mobile signal without a problem so its obviously the app which is at fault.</P><P>i've cleared the cache and then the app data but its still the same</P> Fri, 15 Mar 2024 16:27:47 GMT cbbella 2024-03-15T16:27:47Z https://community.ee.co.uk/t5/EE-app-and-website/Re-MyEE-app-not-working-unusably-slow/m-p/1368464#M52832 <P>the app today seems to take forever to load (about 5 minutes) then a popup says "it seems like you have lost signal" but i can log in via a web browser on the same mobile signal without a problem so its obviously the app which is at fault.</P><P>i've cleared the cache and then the app data but its still the same</P> Fri, 15 Mar 2024 16:27:47 GMT https://community.ee.co.uk/t5/EE-app-and-website/Re-MyEE-app-not-working-unusably-slow/m-p/1368464#M52832 cbbella 2024-03-15T16:27:47Z https://community.ee.co.uk/t5/EE-app-and-website/Re-MyEE-app-not-working-unusably-slow/m-p/1368481#M52833 <P>Hi <SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/2111813">@cbbella</a></SPAN>&nbsp;</P> <P>Are you using the app connected to WiFi or mobile data?&nbsp;</P> <P>Can you access other apps?&nbsp;</P> <P>Leanne.</P> Fri, 15 Mar 2024 17:02:08 GMT https://community.ee.co.uk/t5/EE-app-and-website/Re-MyEE-app-not-working-unusably-slow/m-p/1368481#M52833 Leanne_T 2024-03-15T17:02:08Z