topic Re: Ee website in EE app and website

Ee website

Jenkins1 — Fri, 15 Mar 2024 10:53:52 GMT

Re: Ee website

Schockwave — Fri, 15 Mar 2024 12:00:14 GMT

Hello @Jenkins1 ,

Welcome to the community,

How can we help, need more information in order to help you.

Re: Ee website

Jenkins1 — Fri, 15 Mar 2024 12:46:43 GMT

Hi - why is the ee website so difficult to navigate? Cannot find the ‘log out’ button and Soooo Very slow and constantly get ‘Sorry an Error has Occurred- please try later’ ! I pay Top price for a Sim Only account and am stuck in it till June when my 24 month contract ends. Obviously will be looking elsewhere in June after only ever having been with ee! I was quoted less than half of my £20 current bill with ee and with an increase in data, but not until my contract ends or if I change my Internet supply to them. NO - very happy with my present supplier but not with ee!

is anybody else fed up with ee?

Re: Ee website

Leanne_T — Fri, 15 Mar 2024 14:58:55 GMT

Hi @Jenkins1

I am very sorry to hear this.

Have you tried a different web browser?

The log out option is at the bottom of the profile section of your EE account.

Leanne.