topic Re: Re: Gifting data in EE app and website

Re: Gifting data

Brijenpatel17 — Tue, 12 Mar 2024 19:04:23 GMT

Hello my app not working so can u do kther way tk transfer data ?

Re: Re: Gifting data

Katie_B — Wed, 13 Mar 2024 07:45:25 GMT

Hi @Brijenpatel17.

Are you able to try logging in to your EE account online rather than the app?

Katie

Re: Re: Gifting data

Brijenpatel17 — Wed, 13 Mar 2024 09:39:50 GMT

I try to gift data to register another mo but thay always saw you reach data but i didnt sent in march before i transfer in feb and now i am try to tramsfer then showing error msg you reach data like this so what i need to doo ??

Re: Re: Gifting data

Katie_B — Wed, 13 Mar 2024 10:18:26 GMT

Hi @Brijenpatel17.

You can gift up to 100GB.

For example if you have used 20GB you will have 80GB remaining to gift, if you use 100GB you will not be able to gift data till your refresh date.

Katie

Re: Re: Gifting data

Brijenpatel17 — Wed, 13 Mar 2024 10:20:21 GMT

Yes i know but i have remining 195 GB data ..then aslo not trasfering

Re: Re: Gifting data

Katie_B — Wed, 13 Mar 2024 10:31:23 GMT

How much data do you get per month @Brijenpatel17?

Are you receiving an error message? if yes, what does this say?

Katie