topic Re: App not working again on android, pathetic. in EE app and website

App not working again on android, pathetic.

Rogadog — Tue, 12 Mar 2024 07:38:21 GMT

The app in android just doesn't work - again ! For a company of this size & calibre, you think the would get this right. I deal with small companies who have developed amazing apps that just do what they are supposed to do seamlessly. Why can't ee/bt get it right ? Going back to O2 & they're mobile coverage is much better where I live.

Re: App not working again on android, pathetic.

Christopher_G — Tue, 12 Mar 2024 09:35:25 GMT

Hi @Rogadog

Could you try force closing your app and re-opening it? It should be working OK this morning.

Chris

Re: App not working again on android, pathetic.

ejmkeith — Tue, 12 Mar 2024 11:26:27 GMT

Mine still isn't working after doing that 😞

Re: App not working again on android, pathetic.

Northerner — Tue, 12 Mar 2024 12:11:40 GMT

@Rogadog @ejmkeith

Works ok on my S24 Ultra.

Close the app then go into settings - apps and clearing the cache/data.

Thanks

Re: App not working again on android, pathetic.

ejmkeith — Tue, 12 Mar 2024 12:44:39 GMT

Tried this too and still not working

Re: App not working again on android, pathetic.

Leanne_T — Tue, 12 Mar 2024 13:43:17 GMT

Hi @ejmkeith

What happens when you log into the EE app?

Leanne.

Re: App not working again on android, pathetic.

Stevestrange20 — Wed, 13 Mar 2024 14:41:32 GMT

Still not working on my android

Re: App not working again on android, pathetic.

James_B — Wed, 13 Mar 2024 15:22:03 GMT

Welcome to the EE Community, @Stevestrange20 🙂

Which phone are you using?

What problems are you experiencing with the app?

James