topic Ok so the app is down for service, just trying to sort out end of month data in EE app and website https://community.ee.co.uk/t5/EE-app-and-website/Ok-so-the-app-is-down-for-service-just-trying-to-sort-out-end-of/m-p/1365084#M52556 <P>Trying to pass data on to my family as it resets back to zero. How on earth is anyone supposed to manage their data plans when this happens?. Taken a screen shot of the page that shows EE is currently making changes or making the app better but it doesn’t help those that need to access their plans in order to make sure their data plans aren’t compromised when you need to allocate data !…&nbsp;</P> Wed, 06 Mar 2024 09:20:40 GMT Deanrlewis 2024-03-06T09:20:40Z Ok so the app is down for service, just trying to sort out end of month data https://community.ee.co.uk/t5/EE-app-and-website/Ok-so-the-app-is-down-for-service-just-trying-to-sort-out-end-of/m-p/1365084#M52556 <P>Trying to pass data on to my family as it resets back to zero. How on earth is anyone supposed to manage their data plans when this happens?. Taken a screen shot of the page that shows EE is currently making changes or making the app better but it doesn’t help those that need to access their plans in order to make sure their data plans aren’t compromised when you need to allocate data !…&nbsp;</P> Wed, 06 Mar 2024 09:20:40 GMT https://community.ee.co.uk/t5/EE-app-and-website/Ok-so-the-app-is-down-for-service-just-trying-to-sort-out-end-of/m-p/1365084#M52556 Deanrlewis 2024-03-06T09:20:40Z Re: Ok so the app is down for service, just trying to sort out end of month data https://community.ee.co.uk/t5/EE-app-and-website/Ok-so-the-app-is-down-for-service-just-trying-to-sort-out-end-of/m-p/1365122#M52562 <P>Hi <SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/2458357">@Deanrlewis</a></SPAN>&nbsp;</P> <P>Welcome to the community.</P> <P>Could you try closing the app fully then re-loading it back up again please? Have you tried gifting the data through the <A href="https://myaccount.ee.co.uk/" target="_blank">EE Online desktop site</A> too?</P> <P>Chris</P> Wed, 06 Mar 2024 11:35:03 GMT https://community.ee.co.uk/t5/EE-app-and-website/Ok-so-the-app-is-down-for-service-just-trying-to-sort-out-end-of/m-p/1365122#M52562 Christopher_G 2024-03-06T11:35:03Z