topic Re: App in EE app and website

App

Andymg — Wed, 06 Mar 2024 01:19:21 GMT

Why is it every night between 11pm to 7pm EE doing maintenance and EE don't give you notice

It doesn't need to be done every night

Re: App

MartinaMercer — Tue, 05 Mar 2024 23:36:20 GMT

Whenever I need to use it there’s always maintenance, it doesn’t inspire confidence

Re: App

516784 — Wed, 06 Mar 2024 01:31:12 GMT

Yes

Re: App

Marco2405 — Wed, 06 Mar 2024 01:48:35 GMT

Why the EE app is not opening?

Re: App

Kotcho — Wed, 06 Mar 2024 02:05:32 GMT

Re: App

Rosina57 — Wed, 06 Mar 2024 02:17:06 GMT

Does anyone know when the EE app will be working again. 2nd day. It just comes up they are improving the App????

Re: App

Alfiepip07 — Wed, 06 Mar 2024 04:30:06 GMT

Why can’t I get on the app to pay my bill

Re: App

Linda145 — Wed, 06 Mar 2024 04:50:23 GMT

Wht is happening can't even get to see my bill

Re: App

Leanne_T — Wed, 06 Mar 2024 08:56:03 GMT

Morning @Andymg @516784

Thanks for coming to the community.

Can you access your EE app and EE account online this morning?

We’re always looking to improve the experience in your EE account, bringing in new features and improving the service you receive. That’s why, from time to time we must carry out work that means you may not be able to use these services for a little while.

Leanne.

Re: App

Leanne_T — Wed, 06 Mar 2024 08:52:48 GMT

Hi @Marco2405

Thanks for coming here 🙂

Can you access your EE app and online EE account this morning?

Leanne.

Re: App

Leanne_T — Wed, 06 Mar 2024 08:57:20 GMT

Hi there @Rosina57

Thanks for coming back to the community.

Can you access your EE app and EE account online this morning?

Leanne.

Re: App

Christopher_G — Wed, 06 Mar 2024 08:53:46 GMT

Hi @MartinaMercer

Welcome to the community.

We try to run maintenance when it's a bit quieter. Are you able to access your account this morning?

Chris

Re: App

James_B — Wed, 06 Mar 2024 08:58:25 GMT

Welcome to the EE Community, @Kotcho 🙂

Are you able to log in this morning?

James