topic Re: Change of address in EE app and website

Change of address

Johnfp — Mon, 19 Feb 2024 14:50:17 GMT

I'm trying to change my address and there are numerous posts saying it can be done online.

When I go to my profile I can only change email address, name, contact preference.

I would prefer not to have to call EE and have to navigate phone options and wait for my call to be answered.

It should be so quick and simple to do online.

James_B — Mon, 19 Feb 2024 16:54:48 GMT

Welcome to the EE Community, @Johnfp 🙂

I'm sorry you had trouble updating your address.

James

Newsroom6 — Thu, 29 Feb 2024 06:53:27 GMT

How can I change my Address

Katie_B — Thu, 29 Feb 2024 07:55:00 GMT

Thanks for coming here.

You can update your home address within your EE account under settings.

Katie

alirobertson — Wed, 03 Apr 2024 07:24:34 GMT

can't be done.

can I get help.

Alastair

Christopher_G — Wed, 03 Apr 2024 09:48:55 GMT

Have you tried changing your address in the EE App and on your EE Online account?

Chris

DRust — Mon, 27 Jan 2025 10:34:50 GMT

what I'd love to know is why I had to come to this forum to find the link after wasting half an hour trying to navigate the website to find it.