topic Re: Live Chat in EE app and website

Live Chat

Chris776 — Wed, 28 Feb 2024 09:20:36 GMT

How do you access the live chat facility?

Christopher_G — Wed, 28 Feb 2024 11:19:15 GMT

Welcome to the community.

If you're a pay monthly contract customer, you can access live chat through the 'help' section of the EE App.

Chris

raf251277 — Fri, 22 Mar 2024 17:21:33 GMT

I'm a contract customer. I can't use the chat.

any Ideas?

Rafal

raf251277 — Fri, 22 Mar 2024 17:28:51 GMT

How do I access live chat?

James_B — Fri, 22 Mar 2024 18:02:22 GMT

Have you tried accessing it via the help tab of the EE app, @raf251277?

James