topic Re: Cant access app or see detail on webisite in EE app and website

Cant access app or see detail on webisite

Pingu3008 — Thu, 22 Feb 2024 07:48:39 GMT

When I try to log in on app it says go to website. When I go to website and sign in I only get my name on profile nothing else.

Any suggestions?

Re: Cant access app or see detail on webisite

AndyInSheffield — Thu, 22 Feb 2024 07:50:57 GMT

I am having the same problem.

I want to transfer some data to a family member and both the app and the website are the same.

EE are you going to make an announcement?

Re: Cant access app or see detail on webisite

charris84 — Thu, 22 Feb 2024 07:53:49 GMT

I'm having the same issues, also phone line and text service 150 is down too. All I want to do is pay my bill!

Re: Cant access app or see detail on webisite

Patt1 — Thu, 22 Feb 2024 08:13:10 GMT

Same here on both app & website on iPhone and Amazon fire tablet. Also keeps asking me to verify that I’m not a robot.

Re: Cant access app or see detail on webisite

Lillyann16 — Thu, 22 Feb 2024 08:14:29 GMT

Seems to be everyone, I’m also having the same issue

Re: Cant access app or see detail on webisite

HER09 — Thu, 22 Feb 2024 08:25:30 GMT

Me too!!l I’ve been having the same issue for a couple of days now!

Re: Cant access app or see detail on webisite

Barcs79 — Thu, 22 Feb 2024 08:35:54 GMT

I was told by ee yesterday they’re having lots of issues with the app, so wonder if they’ve just pulled it. I was speaking to them as the app was reading my broadband router speed as 75Mbps when all other speed tests show the 500Mbps I should be getting

Re: Cant access app or see detail on webisite

HER09 — Thu, 22 Feb 2024 08:37:13 GMT

I just spoke to someone at EE and it sounds like all of their systems are down currently.

Re: Cant access app or see detail on webisite

AndyInSheffield — Thu, 22 Feb 2024 08:40:45 GMT

Just spoke to them and they said it should be back up in about 2 hours or so.

Re: Cant access app or see detail on webisite

boingboing1982 — Fri, 23 Feb 2024 17:00:00 GMT

Sorry, something went wrong.